Showing posts with label collection. Show all posts
Showing posts with label collection. Show all posts

Monday, January 21, 2019

Understanding the Mini-Miranda warnings

When a person is about to be arrested, law enforcers should never forget to state his or her Miranda rights, otherwise, most of what the suspects say in custody cannot be used as evidence.  In debt collection, a similar set of warnings, called the Mini-Miranda warnings, is required when contact is initiated with the debtor.

The Mini-Miranda warnings require a debt collection agency to explicitly state that:


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·         It is a debt collector.
·         The reason for communication is an attempt to collect or recover a debt.
·         Anything that the debtor will say, or any information provided, can be used for the purpose of debt collection.

Whatever form of communication the collector uses, the Mini-Miranda warnings or rights should be presented.  If a face-to-face meeting was set or a phone call was made, the warning must be voiced out.  And if the collection process was initiated through a letter or via other written methods, the Mini-Miranda warnings must be included in the message.

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One of the primary reasons the Mini-Miranda warnings were created was to help protect consumers and businesses from abusive debt collection practices.  Also, when the Fair Debt Collection Practices Act (FDCA) was enacted in 1977, the Mini-Miranda rights were also specified without officially being labeled as such (it’s important to keep in mind here that the Fair Debt Collections Practices Act is in play for consumer collections and not for commercial or B2B collections).  It was only after it was realized that the warnings were similar to the Miranda rights did lawyers, politicians, debt collectors, and financial analysts started to refer to these as the Mini-Miranda warnings.

Brennan & Clark LLC has decades of expertise in the business collections industry, allowing them to help companies achieve well-defined goals for their collection process, evaluate internal procedures, plan and implement improvements, and ensure better results on collections. Visit this website to read more about the firm.

Wednesday, September 26, 2018

The importance of recordkeeping in debt collection

Image source: nevadasmallbusiness.com
Debt collection can be a complicated affair because of various factors. But creating and implementing a procedure for record keeping can help make the collection process more efficient and increase the possibility of recovering as many funds as possible. Below are some of the possible outcomes of having an accurate record:


Easier settlement of disputes: A complete record serves as necessary evidence for businesses when it comes to collecting receivables and debts. It can also determine whether previous correspondences or attempts to recover funds have already been made. The earlier a resolution to commercial debts is made, the less likely it is that a costlier process would be needed.


Getting the facts straight: When talking to debtors, it is imperative to present only facts and avoid providing misleading information as it can trigger legal actions against the business. With a well-kept record, a business will have access to all the transactions that have been made, as well as the partial settlements that may have been agreed on.

Image source: themonastery.org

Statute of limitations: Debts are also subject to a statute of limitations, which differ from state to state. This means that there is a period that the processes involved in the recovery of debt can be legally enforced.


Brennan & Clark LLC is a business collections firm founded in 1980. The firm’s prime program is the Fast Track Payment guarantees payment within five working days, allowing clients to get on with their core businesses. To see more details about the program, check out this page.


Tuesday, January 16, 2018

Early Indicators That Clients Would Be Delinquent Payers

An invoice that is past its due date becomes less likely to be paid over time.  To be exact, the chances of collecting payment declines by at least 1 percent for every week that passes.  After three months, the likelihood an invoice gets settled drops down to around 75 percent.  Once it is six months past due, the figure drops down to approximately 60 percent.

Because of this, it is important for businesses to be diligent in spotting the beginnings of delinquent customers so they could address it immediately.  There are some indicators or red flags that a client would fail to settle its invoice on time.  Examples are the following:


Image source: companydebt.com

Debtor or company owner is experiencing personal problems:  If the owner is suffering from personal issues, such as a divorce or a severe illness in the family, they tend to give less priority to paying invoices.

Company is moving to a new location:  Moving the company or office to a different site entails funneling cash into the relocation, which could mean that payments to vendors can be delayed, especially if the business failed to organize its cash flow properly.

Image source: smallbiztrends.com 
Broken promises:  Businesses depend on their customers’ integrity when waiting for payments.  If the customer starts to break the promises or agreements that have been made, it is right to question their integrity and start being concerned whether they could settle their credit on time or not.

Brennan & Clark LLC is a business collections agency that has been in operation since 1980. Follow this blog for more discussions about the industry.